1 Referrals are a frequently used growth tool, but at Airbnb our antiquated referrals system was underutilized and underperforming.
2 It was barely findable on the website and didn’t exist on our mobile apps! I’d like to share with you some tips we used to increase the program’s us..
3 Word of mouth is a huge growth source for Airbnb, in part because Airbnb experiences are so personal.