1 It doesn’t matter whether you are running a brick-and-mortar store or an e-store; you may need to face your unhappy customers , who might face any k..
2 First and foremost thing you need to remember while handling them is handle them with grace and sweet smile so that you can make your customer comfo..
3 More than 96% of unhappy customers are not complaining and 91% of them simply leave and never come again on your site.